Support Policy Page

At Gadgetshomebd, we are committed to providing you with exceptional customer support. Our goal is to ensure your experience is seamless and enjoyable. Below are the details of our support policy.

1. Support Availability

Our customer support team is available to assist you via email and phone during our business hours. We aim to respond to all inquiries within 24 hours on business days.

• Email Support: [email protected]
• Phone Support: +8801332320359

2. Support Services

We offer support for a variety of inquiries, including:

• Product information and specifications
• Order status and tracking
• Returns and exchanges
• Technical support for products
• General inquiries about our services

3. How to Contact Us

For any questions or issues, please reach out to us through:

• Email: Send a detailed message to our support team at [email protected]. Please include your order number and a description of your issue for faster assistance.
• Phone: Call us at +8801332320359 during business hours for immediate support.

4. Response Time

We aim to respond to all email inquiries within 24 hours. For urgent issues, calling us directly will provide the quickest resolution.

5. Support Limitations

While we strive to assist you to the best of our ability, certain issues may require escalation to the manufacturer or third-party service providers. In such cases, we will guide you through the process and keep you informed.

6. Customer Feedback

Your feedback is essential to improving our services. We welcome your comments and suggestions on how we can enhance your experience at Gadgetshomebd.

7. Privacy and Data Protection

We value your privacy and will protect your personal information under our Privacy Policy. Your data will only be used to assist you with your inquiries and will not be shared with third parties without your consent.

8. Contact Us

If you have any further questions about our support policy, please don’t hesitate to contact us at [email protected] or call +8801332320359.

Thank you for choosing Gadgetshomebd! We are here to help you every step of the way.